Payments and Returns

Purchase Orders:

We accept Purchase orders with Approval. Please call 1-800-476-5427 to place your order using a purchase order or enter your PO Number on the online checkout screen.

Payments:

We accept all major credit cards as well as PayPal. If you would like to pay with a check or would like to discuss other ways to pay, please call us at 1-800-476-5427.

We are excited to now offer Dwolla as an additional payment option for our customers. If you would like to pay with Dwolla, please email us or give us a call to complete your order.

Visit the Dwolla webpage to learn more about Dwolla.

https://www.dwolla.com/

Returns (30 days*):

If for any reason you are not satisfied with our stock products in the first 30 days (starting from the shipping pickup date), we will be glad to arrange a refund for you minus shipping costs and a 15% restocking fee. Refunds do not include shipping costs. Returned merchandise must be shipped back to us in the original packaging in new condition. Customers are responsible for the costs of shipping return items back to us. If you would like to do a return or exchange, please call us at 1-800-476-5427 for further instructions.

*Custom items cannot be returned for refund or credit. All items with longer than 2-3 days lead times are custom built items.